Services

Circles of Influence's team consists of full-time consultants, associates and core team members. The faculties and consultants are highly experienced professionals with diverse educational backgrounds and fields; with much required passion & fervor to impart training.

Circles of Influence's courses are not only designed to provide an in-depth understanding of the subject matter, but also to provide flexible and customized delivery options to meet specific schedules and learning needs.

Soft Skills Offerings

Self Development Sessions:

  • Applying Emotional Intelligence at work
  • Business Etiquette
  • Creativity & Innovation
  • Effective Goal Setting
  • Effective Resume Writing Skills
  • Emotional Intelligence
  • LOC Workshop
  • Maintaining Work-Life Balance
  • Managing Stress at Workplace
  • Managing Workplace Aggression
  • Memory Enhancement
  • Mind Your Language
  • Motivation & Achievement Orientation
  • Organizing your Workspace
  • Orientation to Corporate Culture
  • Personal Effectiveness
  • Presentation Skills
  • Resume Workshop
  • Self Development
  • Time Management
  • Train the Trainer

Communication Workshops:

  • Accent Neutralization
  • Assertive Communication
  • Basics of Effective Communication
  • Coaching & Counseling
  • Communication Skills
  • Effective Communication Workshop
  • e-mail Etiquettes
  • Exit Interviewing Skills
  • Giving & Receiving Feedback
  • Interpersonal Communication Skills
  • Interviewing Skills
  • Providing Effective Feedback
  • Telephone Skills
  • Voice & Accent Training
  • Writing Skills
  • Written Communication

Leadership Capsules:

  • Change Management
  • Decision Making
  • Delegation
  • Developing the Manager to become a Leader
  • Effective Delegation Skills
  • Effective Problem Solving
  • Executive Leadership Workshop
  • Leadership
  • Leadership & Team Development
  • Managerial Leadership Workshop
  • Mentoring Skills
  • Pro-active Management
  • The Assertive Manager
  • Workforce Empowerment

Team Work Modules:

  • Becoming an Effective Team Member
  • Building a Successful Team
  • Building Dynamic Teams
  • Building Effective Cross-Functional Teams
  • Conflict Management  Making Effective Team Decisions
  • Planning for Success
  • Talent Management & Engagement
  • Talent Retention
  • Team Building
  • Team Work
  • Virtual Teams

Customer Relationship Management:

  • Customer Expectation
  • Customer Orientation
  • Negotiation Skills
  • Sales Training
  • Telephone Skills for Quality Customer Service
  • Winning Over Difficult Customers
  • Building Strong Customer Relationships
  • Caring For Your Customers
  • Communicating Effectively to Build Customer Rapport
  • Influence Your Customer to Take Action and Buy
  • Putting Customers First